Support contacts

Who to call depends on what you need.

Quotes and customer service

• Phone: (832) 803-7363
• Email: cs@silvercreekhub.com

Claims

Claims go through your plan administrator, named in your contract. Call the claims number printed on your contract or ID card. Get approval before any repair starts.

Emergencies

If you smell gas or suspect carbon monoxide, leave the home and call your gas utility or 911 first. For a vehicle, get to safety first. Call the plan after everything is safe.

Cannot find your contract?

Call or email us. We will help you work out who administers your plan and how to reach them.